Order and Delivery

At Shift Living, our mission is to deliver thoughtfully curated home living products directly to your doorstep, wherever you are in the world. We focus on dependable global fulfillment and complete transparency throughout your order’s journey.

Fulfillment & Delivery Timelines

Every order undergoes a two-phase journey before arriving at your door:

• Order Processing (Within 24 Hours): Once your order is confirmed, our warehouse team conducts a rigorous quality inspection, securely packages your items, and prepares your parcel for handover to the carrier. All shipments leave our fulfillment center within 24 hours of placement.
• Transit & Delivery (5–15 Business Days): After dispatch, transit typically takes between 5 and 15 business days depending on your specific destination country and local postal handling.

Complimentary Worldwide Shipping

• 100% Free Delivery: We cover all standard postage fees on every single order. There are zero hidden delivery charges at checkout—all products ship completely free of charge.

Customs, Duties & Import Taxes

• Customer Responsibility: All cross-border deliveries may be subject to import charges, VAT, sales tax, or customs duties determined by your destination country's local customs authority.
• Payment of Fees: These regulatory fees and duties are not included in product prices and are the sole responsibility of the customer upon the parcel's arrival in the destination country.

Live Shipment Tracking

• Real-Time Tracking: Once your package is handed over to the courier, an automated dispatch email will be sent containing your personal Track & Trace number.
• Self-Service Tracking: After placing your order, you can track your shipment with Track & Trace. Click here to track your order.

Need Help With Your Shipment?

• Support Email: support@shiftlivingco.com